Informativa sui rimborsi

Returns

• Items can be returned within 30 days of purchase.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (receipt or order number) is required for all returns.

Non-Returnable Items

• Perishable goods (e.g., food, flowers)
• Gift cards
• Personal care items (e.g., toiletries, undergarments)

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.

Exchanges

• We replace items only if they are defective or damaged. If you need to exchange it for the same item, please contact us within 14 days of receiving your product.

Shipping for Returns

• Customers are responsible for return shipping costs unless the item was defective or the wrong item was sent.
• Shipping costs are non-refundable.

If you have any questions or need further assistance, feel free to contact our customer service at [Your Contact Information].

Thank you for shopping with us!